Sonder in action: Navigating crisis with our critical incident response framework

What you’ll learn:

• Overview of services: Understand how our pre-planned and urgent in-person response options are tailored to various scenarios.

• Critical responder process: Learn about our triage care protocol and how we select responders based on location and specific needs.

• Types of support provided: Explore the comprehensive support services available, including emergency accommodation, welfare guidance, and more.

• An overview of psychological first aid: Hear why PFA is the best practice approach to critical incidents and disasters and gain tips for supporting your own team.

• Real-life case study: Gain insights from the Bondi Junction incident, highlighting our rapid response and ongoing support measures.