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Beyond the question: What to say when someone says they’re not OK

Tuesday 9 September | 11:30am - 12:30pm AEST

Most people recognise the importance of checking in — but few feel confident about what to do next.  When someone says they’re not OK, what should you say? What if you don’t have the answers? And how can you respond with empathy? 

In this webinar, hear from clinical experts, and workplace leaders as we go beyond the check-in conversation to explore how to support someone in distress — safely, respectfully, and effectively. We’ll explore the principles of effective support conversations and practical frameworks anyone can use to respond with clarity, confidence, and care.

What you'll learn in this webinar: 

  • A guide to meaningful check-ins and create a psychologically safe space at work
  • Spotting the signs when someone says they are OK, but they are not OK
  • How to support someone in need, managing ongoing and post-care, fostering a R U OK? 365 culture
  • How and when to escalate using internal support channels, protocols and programs
  • Real life examples and resources to help leaders support their teams effectively

Our speakers

Lauren Allen
Lauren Allen
Group Health, Safety and Wellbeing Manager
Graeme Cowan-1
Graeme Cowan
Author, founding board director of R U OK? and podcast host
Elaine-1
Elaine Fowler
Senior Psychologist
Julia Bageski
Julia Bageski (Host)
Head of Customer Success
Report

The rising risk of 
workplace burnout

Our latest report, The rising risk of workplace burnout, shares insights from more than 2000+ employees and expert commentary on strategies to mitigate risk and support employees' wellbeing. What's inside:

The widespread risk of burnout
New statistics reveal that almost half of Australian and New Zealand employees are experiencing feelings of burnout and exhaustion

The impact of burnout on businesses
From reduced productivity and employee turnover to psychosocial risk, we analyse the potential risk for leaders and organisations

Strategies to mitigate burnout
Leaders in People and Culture and psychosocial risk share actionable, expert advice to avoid burnout in the workplace

How Sonder can help
We share the tools our customers are using to prevent burnout and stress in their organisation

Download the Report
Preview-2x2-Burnout-2

It’s never been harder to be a manager. Managers are at the frontlines, tasked with keeping workforces engaged while navigating the same challenges their direct reports are facing. 

The data tells us that managers are struggling to deliver the support their team members need.

Read the guide