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From conversation to care: how to support someone who is not OK

Tuesday, 8 September 2026 | 11am - 12pm

Most people know how to ask "are you OK?" Far fewer feel confident about what comes next. 

Right now, that next step matters more than ever. Burnout, uncertainty, disruption, financial pressure and for many people these aren't separate problems, they're all happening at once, feeding into each other, and making it harder to know what "OK" even looks like.

In this webinar, hear from Sonder and external experts as we go beyond the initial check-in to explore what real, ongoing support looks like: clinically informed, practically applied, and sustainable for busy leaders.

What you'll learn in this webinar:

  • How to move from a single check-in to consistent, ongoing support
  • What "care" looks like in practice: follow-up, availability, and knowing what to say next
  • How to avoid the "accidental counsellor" trap while still showing up for your team
  • When and how to escalate using internal support channels, protocols and programs

teams_performing

Our speakers

Graeme Cowan-3
Graeme Cowan
R U OK? founding board director, author & podcast host
Andrew Fan
Andrew Fan
Psychologist
Julia Bageski-3
Julia Bageski (Host)
Account Director - Flagship
Report

The rising risk of 
workplace burnout

Our latest report, The rising risk of workplace burnout, shares insights from more than 2000+ employees and expert commentary on strategies to mitigate risk and support employees' wellbeing. What's inside:

The widespread risk of burnout
New statistics reveal that almost half of Australian and New Zealand employees are experiencing feelings of burnout and exhaustion

The impact of burnout on businesses
From reduced productivity and employee turnover to psychosocial risk, we analyse the potential risk for leaders and organisations

Strategies to mitigate burnout
Leaders in People and Culture and psychosocial risk share actionable, expert advice to avoid burnout in the workplace

How Sonder can help
We share the tools our customers are using to prevent burnout and stress in their organisation

Download the Report
Preview-2x2-Burnout-2

What you need to know

Webinar FAQs

Is this webinar free to attend?

Yes, this webinar is free to attend.

We encourage you to share the registration link with colleagues who may benefit from attending.

What if I can’t attend live? Will this session be recorded?

Yes. The webinar will be recorded and shared with all registered attendees after the session, so you can watch it later if you’re unable to join live.

How do I join the webinar?

Once you register, you’ll receive a confirmation email with your unique Zoom link to join the webinar on the day.

How long will the webinar run for?

The session will run for approximately 45–60 minutes, including time for audience Q&A.

Will there be an opportunity to ask questions?

Yes. There will be a live Q&A at the end of the webinar.

Who should attend this webinar?

This session is open to everyone. Whether you're a Sonder member, an employee, or work in a role supporting people's wellbeing at work, if you want to feel more confident having a supportive conversation, it's for you.

Employee wellbeing remains under pressure
more than ever

Access all the insights in the State of Employee Health and Wellbeing Report 2026 today
Download now