Frontline worker safety: Keeping your workers protected and prepared during the holiday rush
The holiday season is a critical time for businesses, bringing unique challenges in keeping your workforce safe and prepared. Whether you're in retail or services, ensuring your team is protected and supported during the busy season is key.
In this webinar, we’ll cover best practices for safeguarding workers, minimising risks, and creating a supportive, inclusive environment.
What you'll learn:
- The challenges and risks like customer aggression, security threats, and employee stress during the holiday rush.
- How businesses navigate workforce diversity, including a younger workforce, while maintaining high performance under pressure.
- Proven safety protocols and prevention measures to minimise incidents and its impact.
- Best practices in supporting employee well-being and reduce stress during the holidays.

Michelle Ryan
Loss Prevention Manager, Best&Less


Jake Patane
National Training and Development Leader, Yo-Chi


Julia Bageski (Host)
Head of Customer Success, Sonder

"Frontline staff are taking the brunt of it. No doubt, the general stress in the broader community around cost of living is potentially
having people act in a way that they probably would not like to with frontline workers. And that customer aggression is really impacting employee wellbeing."