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Grief and loss at work: Supporting teams with confidence and care

Wednesday 25 March 2026 | 11am - 12pm AEDT

Grief touches every workplace, yet most leaders feel unprepared for it and how to support their people. Policies may allow a few days of leave, but grief doesn’t follow a timeline, and it doesn’t end when someone returns to work.

In this masterclass, Sally Douglas, co-founder of Good Mourning, will draw on years of experience and honest conversations about loss to reframe how leaders and teams approach grief in the workplace. Together, we’ll explore what grief actually looks like at work, why it’s often misunderstood, and how leaders can create cultures where people feel supported during one of life’s hardest seasons.

 

Grief is personal, but support is a shared responsibility

Grief and loss are deeply personal experiences, yet they touch all of us. While it might feel easier to separate these emotions from work, the reality is much different. With most people spending at least one-third of their lives at work, it’s impossible to leave behind what makes us human.

Grief is complex, and meeting it—whether in ourselves or others—can feel uncomfortable. But workplaces that turn toward grief, rather than away from it, create environments where people feel seen, supported, and valued.

What you'll learn in this masterclass:

  • How grief shows up differently in people and what that means at work
  • Practical tools and language to confidently support someone experiencing loss
  • The leadership behaviours that build overall trust and support during difficult times
  • How to help teams navigate adversity in a way that strengthens empathy, connection and resilience

Our speakers

Sally Douglas
Sally Douglas
Co-founder
Report

The rising risk of 
workplace burnout

Our latest report, The rising risk of workplace burnout, shares insights from more than 2000+ employees and expert commentary on strategies to mitigate risk and support employees' wellbeing. What's inside:

The widespread risk of burnout
New statistics reveal that almost half of Australian and New Zealand employees are experiencing feelings of burnout and exhaustion

The impact of burnout on businesses
From reduced productivity and employee turnover to psychosocial risk, we analyse the potential risk for leaders and organisations

Strategies to mitigate burnout
Leaders in People and Culture and psychosocial risk share actionable, expert advice to avoid burnout in the workplace

How Sonder can help
We share the tools our customers are using to prevent burnout and stress in their organisation

Download the Report
Preview-2x2-Burnout-2

What you need to know

Webinar FAQs

Is this masterclass free to attend?

Yes, this masterclass is free to attend.

What if I can’t attend live? Will this session be recorded?

Yes. The masterclass will be recorded and shared with all registered attendees after the session, so you can watch it later if you’re unable to join live.

How do I join the masterclass?

Once you register, you’ll receive a confirmation email with your unique Zoom link to join the webinar on the day.

How long will the masterclass run for?

The session will run for approximately 45–60 minutes, including time for audience Q&A.

Will there be an opportunity to ask questions?

Absolutely. We encourage you to share the registration link with colleagues who may benefit from attending.

Who should attend this masterclass?

This session is designed for leaders, HR, people & culture, and health and safety professionals interested in building healthier, more supportive workplaces.

“Grief can deepen empathy, reshape priorities, and
strengthen communities – if workplaces and leaders
allow space for that transformation to unfold.”

–Sally Douglas & Imogen Carn,
Founders, Good Mourning
Read the guide