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SAFETY WEBINAR FOR HR & WHS LEADERS

Are your people safe at work?

Frontline worker safety with a spotlight on customer aggression and critical incidents

This on-demand webinar will cover:

  • The impact: insights and consequences of customer aggression on employee wellbeing

  • Post-incident support: effective frameworks to assist employees after incidents

  • Proactive measures: preventative strategies to foster a safe and supportive workplace

This on-demand safety webinar shines a spotlight on the persistent issue of customer aggression and critical incidents. Learn strategies to enhance frontline worker safety and support systems for your employees. 

Expert panel

 
Dr Jamie Phillips
Dr Jamie Phillips
MB ChB, AFCHSM, DIMC, RCS(Edin), MRCGP(UK), FACRRM(EM)
Medical Director
Sonder


Jamie is a Commando-trained military officer who served for 20 years in the UK Armed Forces and Australian Defence Force as an embedded doctor and operational Commander. He is a practicing physician working in emergency medicine.

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Nicole Everingham
Nicole Everingham
 
General Manager, WHS
HOYTS Group
 
 
Nicole combines 20 years of operations management experience with 15 years of WHS experience, across multiple industries such as FMCG, manufacturing, airline logistics, retail, and entertainment. 
LinkedIn
Brett Ward
Brett Ward
 
Head of Member Safety
Sonder
 
Brett is a highly experienced safety expert with 27 years experience with Victoria Police, including nearly three years as the Senior Sergeant of Police for the Operations Response Unit. 
LinkedIn
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EMPLOYEE SAFETY trends

Safety issues are on the rise

Our data shows a 54 per cent increase in the percentage of safety-related critical incidents, as well as an 80 per cent increase in the percentage of police incidents.

Our evidence sources include:

 10,000+ active member support cases;

 10,000+ safety-monitoring cases; and

 Sonder’s Voice of Member survey

Download now
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Measure the impact of customer hostility and workplace 

We invite you to use our interactive calculator to determine the impact of customer aggression in your organisation. 

Care in your hands
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Headquarters

834 Elizabeth Street
Waterloo NSW 2017
Australia

Office Locations

L3, 10/666 Great South Road, Ellerslie, Auckland, 1051,
New Zealand

Office Locations

Chancery House,
Chancery Ln,
London
WC2A 1QS
United Kingdom

Contact

hello@sonder.io
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