The discussion
Discover how Sonder’s early intervention model helps organisations support their people before issues escalate. Through one easy-to-use platform, employees can access 24/7 care across mental health, medical, and safety – ensuring they get the right help at the right time.
What you'll learn in this session:
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Provide 24/7 safety and wellbeing support for your workforce
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Help you meet your duty of care and psychosocial risk obligations
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Reduce absenteeism, burnout, and critical incident impact
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Give leaders real-time insights to drive better outcomes
Report
Customer aggression:
The risk to employees
and businesses
How to manage the rise in customer aggression
More frontline workers are being affected, more frequently.
This new report shares:
- Survey data from 2,000+ employees and Sonder customers
- How customer hostility, and a lack of support, impacts individuals and businesses
- Expert commentary on strategies to reduce the risk and impact

"Sonder is mapped in our enterprise risk management framework as a control measure, and embedded into our serious incident response process"