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Get comfortable being uncomfortable: How tough conversations can help foster a psychologically safe workplace

Thursday 8th May | 11am – 12pm AEST

For leaders, discomfort doesn’t equal danger — it’s a crucial opportunity for growth, learning, and fostering a more resilient team.

In this masterclass, Zandy Fell, Director and

conflict resolution practitioner from The ZALT Group, will explore why discomfort is essential for growth in psychologically safe workplaces. Discover how making space for honest, sometimes tough conversations can challenge outdated norms and lead to a more open, inclusive, and resilient cultures.

Exclusive insights from The ZALT Group

In this recent article in HR Daily, Zandy Fell, Director at The ZALT Group, discusses what’s really driving workplace conflict and how the term “psychological safety” is being increasingly misused. She notes a growing trend of employees avoiding uncomfortable conversations by claiming they feel “unsafe,” which can hinder open dialogue and resolution.

Join us as we unpack Zandy’s insights on the difference between discomfort and danger, and what leaders must understand to foster truly safe, high-performing workplaces.

What you'll learn in this masterclass:

  • Explore the power and responsibility leaders hold in shaping workplace conversations
  • Understand how to build credibility and confidence by adopting the right mindset and setting clear expectations for effective dialogue
  • Learn practical strategies to influence key moments in conversations — from managing conflict to guiding outcomes

  • Gain tools to handle “curve balls” like heightened emotions or defensiveness, and shift conversations from unsafe to simply uncomfortable

 

Our speakers

Zandy Fell
Zandy Fell
Director
Raechel Gavin
Raechel Gavin (Host)
Chief People and Customer Officer
Report

The rising risk of 
workplace burnout

Our latest report, The rising risk of workplace burnout, shares insights from more than 2000+ employees and expert commentary on strategies to mitigate risk and support employees' wellbeing. What's inside:

The widespread risk of burnout
New statistics reveal that almost half of Australian and New Zealand employees are experiencing feelings of burnout and exhaustion

The impact of burnout on businesses
From reduced productivity and employee turnover to psychosocial risk, we analyse the potential risk for leaders and organisations

Strategies to mitigate burnout
Leaders in People and Culture and psychosocial risk share actionable, expert advice to avoid burnout in the workplace

How Sonder can help
We share the tools our customers are using to prevent burnout and stress in their organisation

Download the Report
Preview-2x2-Burnout-2

It’s never been harder to be a manager. Managers are at the frontlines, tasked with keeping workforces engaged while navigating the same challenges their direct reports are facing. 

The data tells us that managers are struggling to deliver the support their team members need.

Read the guide