--- title: Explore the SSC - Sonder description: Discover how our expert team, available 24/7/365, support your team’s safety, health and wellbeing. image: https://be.sonder.io/hubfs/Sonder%20Support%20Centre%205043.jpg --- # Explore the Sonder Support Centre (SSC) Discover how our expert team, available 24/7/365, support your team’s safety, health and wellbeing. ## Expert care in action Our Support Centre teams are dedicated to providing tailored care based on a holistic triage approach and stepped care model. From offering support for everyday challenges to handling urgent, complex cases, we’re always ready. Explore the active caseload managed by our team at the Sydney SSC: "Whether it’s lending an ear, monitoring a ‘Check on Me’ or ‘Track My Journey,’ connecting a member with a Nurse or Mental Health Professional, conducting a welfare check, or deploying a responder for on-the-ground care, we are ready. " - Hayley Chandler, Care Specialist Manager, Sonder   "It is hard to perform at your best if you have concerns about your safety at work or at home" - Craig Cowdrey , Co-Founder and CEO, Sonder   ![Screenshot 2025-01-22 at 10.31.04 am](https://be.sonder.io/hubfs/Screenshot%202025-01-22%20at%2010.31.04%20am.png "Screenshot 2025-01-22 at 10.31.04 am") ### Learn how you can improve the health, safety and productivity of your workforce with Sonder ![Untitled-design](https://be.sonder.io/hs-fs/hubfs/Untitled-design.png?width=350&height=560&name=Untitled-design.png "Untitled-design") [![sonder-australia](https://be.sonder.io/hs-fs/hubfs/Full_Logo_Blue-Medium_crop-1.png?width=577&height=134&name=Full_Logo_Blue-Medium_crop-1.png "sonder-australia")](https://sonder.io) Care in your hands ###### Accreditations ![achs_logo_colour-1](https://be.sonder.io/hs-fs/hubfs/achs_logo_colour-1.png?width=370&height=250&name=achs_logo_colour-1.png) ![ISO-logo](https://be.sonder.io/hs-fs/hubfs/ISO-logo.png?width=115&height=115&name=ISO-logo.png) ###### Headquarters 834 Elizabeth Street Waterloo NSW 2017 Australia ###### Office Locations 205 Queen Street,  Level 5 in Tower 2,  Auckland CBD,  New Zealand ###### Office Locations Chancery House, Chancery Ln, London WC2A 1QS United Kingdom ###### Contact [hello@sonder.io ](mailto:hello@sonder.io) [Member help](https://sonder.io/member-help/) ###### Links - [Careers](https://sonder.io/careers) - [About us](https://sonder.io/about-us) - [Media](https://sonder.io/sonder-in-the-media/) - [Insights](https://sonder.io/sonder-insights/) - © 2025 Sonder. All rights reserved.