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Cheryl Kraft Reid, Head of WSE at oOh! shared how she uses Sonder data to measure the impact of thier wellbeing initiatives.

Leaders are under increasing pressure to identify and act on new initiatives that drive positive outcomes for the wellbeing, health and safety of their people.

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Trusted by brands who make safety a priority 

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See what's really going on with your people

Get a breakdown of the different health and wellbeing needs among your people to help you focus your efforts and demonstrate your impact once and for all.

  Leading risk indicators
  Evidence to drive action
  Data-informed decision making
“Sonder data tells us that wellness is never just one dimensional. Many cases present with two or more issues, and more than half of our employees are contacting Sonder outside of business hours.”
- Jodi Adams, HR Director, Medline

Get you ahead of your safety risks

Sonder reporting goes beyond the hazards, helping you identify changes to the psychological health and safety of your workforce and helps you measure the impact of your strategy.

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Alerts and reports

Get immediate updates on incidents and issues so you can understand what's going on with your team, any time, anywhere.



Monthly reporting (engagement and usage)

Receive monthly reports with registration performance, engagement statistics and usage insights. For our larger customers we provide self-serve dashboards.




Live wellbeing dashboards

Employee wellbeing data like you’ve never seen it before


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Business reviews (QBR)

Every quarter we review your organisation's data - including engagement levels, case types and critical incidents, as well as broader trends, insights and useful tools.




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Want to learn more about Sonder?

Frequently asked questions

Is Sonder an employee assistance program

Nope, we are so much more. Sonder is a complete employee care platform, which means we cater for a much wider range of workforce health, safety and wellbeing issues than a typical EAP service.

Our medically accredited team and technology gives employees 24/7 access to mental health care, medical advice and personal safety assistance through an easy to use mobile app with no session caps or predetermined outcomes.

Because of this, we have much higher utilisation rates than traditional (mental health only) services, and, as a result, the richness of the data we collect and share with customers about what's really going on with their people is unparalleled.

We are completely confidential, ACHS accredited and secure and have comprehensive privacy policy for our members and customers. 

We'd love to share more about how Sonder's employee care platform might could help you and your organisation - book a demo here.

Can Sonder integrate with my existing services?

Yes. This is a key difference between an EAP and an employee care platform like Sonder.

Think of us like your single entry-point to all your employee support services - one app, one go-to for your people to remember and use anytime they need help. We've noticed that over time, companies have invested a lot of different policies, procedures and services for their people but they tend to suffer from a lack awareness, uptake and usage.

This means your people can access important internal and external employee resources that are available to them beyond Sonder through the Sonder app.

We are here to help you rise the tide of your entire company health, safety and wellbeing efforts - not just Sonder.

How does Sonder's pricing work?

As opposed to traditional EAPs, which operate on a pay-per-use model, our employee care platform is based on fixed, all inclusive annual fee for uncapped access to professional care across medical, mental health and safety services for all your people and their families.

This means you can drive maximum awareness, usage and engagement of Sonder without worry of unexpected monthly bills or hidden fees.

With usage rates typically 10-20x higher than traditional assistance programs we replace, you can rest easy that your workforce and your organisation will see a significant return on investment.

For more information and a no obligation quote based on your organisations needs, please get in touch with one of our team members today.

Can I have both my EAP and Sonder?

Yes, you don't have to replace your EAP to have Sonder in place. Many of our customers have continued with their existing EAP service while transitioning to Sonder as their complete employee care platform.

For the most consistent and effective employee support experience however, we do recommend replacing your EAP with Sonder altogether but that doesn't have to happen straight away or all at once.

We will work with you to help ensure a smooth transition and clear communications with your workforce - as we have done with many of our customers to date. Talk to us today to explore your options.

How does Sonder get higher engagement

Our world-class Customer Success team will direct you to the tools, resources and reporting you need to help you drive company-wide awareness, uptake and usage of Sonder.

This process starts upfront where we understand your broader wellbeing strategy and business goals in advance of your Sonder launch date.We then provide you with the right mix of self-service tools and technical support to ensure you have what you need to successfully drive awareness and adoption of Sonder among your people.

And beyond that, we provide you with regular reporting and check-ins to help you further embed Sonder into the culture of your organisation and ensure you're getting the most out of your investment with us.

Alongside these services, we also have an intelligence team, who are constantly scanning and filtering safety information and sending push notifications to your people to keep them informed of the world around them about relevant threats and disruptions like extreme weather, traffic jams or online scams.

These notifications build familiarity and trust with Sonder as a service they can count on. We find that by nudging people proactively with helpful safety information, they are more likely to turn to us in times of personal ill health, because they think of us in those moments. And this might be for their more sensitive physical or mental wellbeing challenges that they open up about at a later date.

How Sonder drives activation usage

1) The first is through our activation emails, which we send directly to your people, introducing our services and encouraging them to download and engage with the app. Over time, we've refined these messages to be as relevant as possible to the audience and it remains the biggest activation driving channel to this day. You can control the timing of when these emails are sent to your people to make sure the timing suits you best.

2) Alongside the direct emails from Sonder, your people will become aware of and engage with Sonder through the wide range of material you have available in your Sonder communications toolkit.The online toolkit contains assets relevant to all phases of your Sonder partnership. From launch marketing material, through to ongoing engagement, product education pieces and timely monthly themed materials. And everything can be easily co-branded should you wish to do so.

Level up your safety and risk strategy today

Modern HR and HSE leaders choose Sonder for 24/7 employee harm prevention, trauma recovery and critical incident response.

Safety support your people can count on

Care in your hands

834 Elizabeth Street
Waterloo NSW 2017

Office Locations

L3, 10/666 Great South Road, Ellerslie, Auckland, 1051,
New Zealand

Office Locations

Chancery House,
Chancery Ln,
United Kingdom